What is ASB Case Review?
You may feel like you have nowhere to turn for help. You may have reported the anti-social behaviour but no-one seems to be doing anything and no-one is listening but the anti-social behaviour (ASB) is continuing. The ASB Case Review has been designed for you.
If you (or others with your consent) have reported 3 incidents (or more) within a 6 month period you can activate the ASB Case Review through your Local Authority. This has been designed to give you, the victim, the right to demand that agencies deal with persistent ASB.
There will be a multi-agency case review which involves various agencies (eg. local Police, Local Authority, Housing Association, NHS). It should be considered that the administering agency use an independent chair to conduct the panel hearing. This is different from a single-agency complaints process which looks at faults in the way an agency responded. The ASB Case Review process is more of an attempt to ultimately fix the problem and devise an action plan to resolve the anti-social behaviour.
Consideration must also be given for you, the victim, to attend the first part of the hearing, (to provide a written statement or an advocate on your behalf should you not wish to attend) to explain the harm that the ASB is causing to you and/or your family and to express your wishes as to what you would like to happen as a result of the hearing
Created for you. You can insist your case is reviewed.
3 incidents in the past 6 months (each reported within 30 days of incident occurring) Your case does not need to be closed.
Find out how to activate your local trigger.
Contacting the Victim’s Commissioner
If you have been a victim of ASB and or crime, please be aware that the Victims’ Commissioner, has no legal authority to champion individual cases or campaigns. She also cannot challenge justice agencies or any other department to make different decisions in such cases.
However, if you are happy to share your experience, the office for the Victims’ Commissioner, welcomes victim feedback justice services. These first-hand accounts help to shape our priorities and better enables our office to promote the interests of victims and witnesses of crime across England and Wales.
Sadly, the office for the Victims’ Commissioner (OVC), has no powers to champion nor intervene in an individual case. The VC’s principal priorities are set down in the Domestic Violence, Crime and Victims Act 2004: https://bit.ly/3y5QBN9. The OVC is not an operational department, and they are independent from all criminal justice agencies and other local authorities. The Commissioner works more broadly on research and policy in support of victims and witnesses of crime.
However, victim feedback is invaluable and helps to inform on the OVC’s wider policy and research work for victims. If you are a victim or witness of crime and able to share your experience, you are welcome to tell the VC about what works well and what needs improving.
The OVC website is https://victimscommissioner.org.uk/ .